← contentcowboys.io

Privacy Policy

Last updated: October 8, 2026

1. Who We Are

This Privacy Policy explains how Create & Lead Marketing LLC, which operates under the brand names Content Cowboy Marketing and Create & Lead Studios ("Company," "we," "us," or "our"), collects, uses, and shares personal information.

It applies to our websites, landing pages, application forms, free trainings, text messages, emails, and services (together, the "Services"). It does not cover third-party websites or platforms we link to, such as Instagram, TikTok, or YouTube, which have their own policies.

By using the Services, you agree to this Privacy Policy. Questions can go to [email protected].

2. Information We Collect

We collect information you give us, information collected automatically, and information from third parties.

CategoryExamplesWhere it comes from
Contact detailsName, business email, phone numberForms you submit, calls, messages
Business informationBusiness description, monthly revenue range, marketing spend range, start timelineApplication and intake forms
CommunicationsEmails, text messages, direct messages, call notes and recordings (with notice)You, when you contact us
Client account dataSocial media logins or access, content, analytics, lead and CRM recordsYou, during an engagement
Payment informationBilling name and address; card details are handled by our payment processor, not stored by usCheckout and invoices
Device and usage dataIP address, browser, device type, pages viewed, video watch time, referring link, approximate locationCookies, pixels, and similar tools
Advertising and social dataWhich ad, post, or link brought you to us; interactions with our social accountsSocial platforms and ad networks

We do not knowingly collect sensitive information such as government ID numbers, health information, or precise geolocation, and we ask that you not send it to us.

3. How We Use Information

We use personal information to:

  • Review your application and decide whether our Services are a fit.
  • Contact you about your inquiry by phone, email, or text, as you allow.
  • Deliver, manage, and improve the Services, including producing and posting content and reporting results.
  • Process payments and keep business records.
  • Send marketing about our offers, trainings, and events, where permitted.
  • Measure and improve our ads, website, and content.
  • Protect against fraud and abuse, and comply with legal obligations.

Text messaging (SMS). If you check a consent box on our forms, we will send the type of text messages you agreed to (service-related, marketing, or both) to the number you provide. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No sharing of mobile information. We do not sell, rent, or share your mobile phone number or text messaging opt-in data with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us send messages on our behalf.

Cookies, pixels, and analytics. We and our partners use cookies, pixels (such as the Meta Pixel and TikTok Pixel), and analytics tools to understand how visitors use our pages, count conversions, and show our ads to people who visited our pages. You can block or delete cookies in your browser settings, and you can manage ad preferences in your Meta, TikTok, and Google account settings. Some parts of our pages may not work properly without cookies.

Recorded calls. We may record sales and coaching calls for quality, training, and record-keeping. We will tell you at the start of a call if it is being recorded.

4. How We Share, Keep, and Protect Information

We do not sell your personal information. We share it only as follows:

  • Service providers that work on our behalf under confidentiality obligations, such as our CRM and website platform (HighLevel), payment processors, email and text messaging providers, scheduling tools, video and file storage, and analytics and advertising platforms.
  • Our team and contractors who need it to deliver the Services, such as editors and strategists.
  • Legal and safety reasons, when required by law, court order, or to protect our rights, our clients, or others.
  • Business transfers, if we are involved in a merger, acquisition, or sale of assets, subject to this Policy.
  • With your permission, for example when you agree to let us feature your testimonial.

The SMS opt-in data described in Section 3 is never shared for third-party marketing.

Retention. We keep personal information as long as we need it for the purposes above. This includes keeping lead records while we may still contact you, client records for the length of the engagement plus up to 7 years for tax, accounting, and legal purposes, and call recordings for up to 2 years unless needed longer for a dispute.

Security. We use reasonable administrative, technical, and physical safeguards, such as access controls and encrypted connections. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

SMS / Text Messaging

If you provide your mobile number and check the SMS consent box on one of our forms, Create & Lead Marketing LLC (Content Cowboy Marketing) may send you text messages about your application, scheduling and reminders for calls, and occasional updates about our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help. Mobile information (including phone numbers and SMS opt-in consent) will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for providers acting on our behalf solely to deliver messages.

5. Your Choices and Rights

Opting out. You can stop marketing texts by replying STOP, unsubscribe from marketing emails using the link in any email, and ask us to stop calling by telling us during a call or emailing us. We may still send messages about your account or an active engagement.

Access, correction, and deletion. Wherever you live, you may ask us to tell you what personal information we hold about you, correct it, or delete it. Email [email protected] with the subject "Privacy Request." We will verify your identity before acting and respond within 45 days. We may keep information we are required to keep by law or need for an ongoing contract or dispute. Some U.S. states, including California and Utah, give residents specific privacy rights; we will honor those rights where they apply to us.

Do Not Track. Our pages do not currently respond to browser "Do Not Track" signals.

Children. Our Services are for business owners and professionals and are not directed to anyone under 18. We do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.

International visitors. We are based in the United States, and information you provide is processed and stored in the United States.

Changes to this Policy. We may update this Policy by posting a new version with a new "Last updated" date. If a change materially affects how we use information we already have, we will notify you before it applies.

Contact us. Create & Lead Marketing LLC, West Jordan, UT 84084, [email protected]

Create & Lead Marketing LLC · West Jordan, UT 84084 · [email protected] · (816) 565-7574